Behaviour Detection and Analysis uses a combination of observation, casual conversation, directed conversation, and response evaluation (whether verbal or physiological) to evaluate whether a person is being deceptive and who may be intent on criminal attack on your business. These techniques enable the trained operative to recognise and analyse behaviour cues that have been internationally validated as being reliable indicators and predictors of suspicious and/or threat behaviours.
Criminals continue to probe the security measures employed by potential targets and are exploring mechanisms and concealment techniques to defeat these. It is far more difficult for criminals to conceal the involuntary emotional, physiological and physical responses that manifest while engaged in criminal activity, and which can be identified by Security and Front-of-House staff trained in Behaviour Detection techniques.
Behaviour Detection and Analysis techniques have been successfully used within Aviation Security and Law Enforcement for many years, and with some notable success. In sworn testimony to the United States House of Representatives in 2011, senior Transportation Security Administration (TSA) officials reported on an independent study into the American TSA Behaviour Detection Programme conducted on behalf of the Department of Homeland Security. That independent study found that trained Behaviour Detection staff are nine times more likely to identify people with criminal intent than similar staff who have not received such training.
In sworn testimony to the U.S. House of Representatives Committee on Science and Technology Subcommittee in 2011, senior Transportation and Security Administration (TSA) personnel reported that an independent evaluation of TSA Behaviour Detection indicated that the programme was shown to be 900% more effective than randomly selecting individuals.